Have a support question? For immediate answers, please check our FAQ.
Please note that we are able to provide support to new trial users,
subscribed users and
subscribed library users.
Remember to provide as much information
as possible as the more details you give, the better we can help you.
If you have a question related to your library card, be sure to give the name of your library. Each library is unique and knowing the name of the library gives us a place to start.